Error: The Jet activation token is corrupt

Overview

When starting Excel, an error can be displayed:

Complete text of error message is:

The Jet activation token is corrupt. Please reactivate your Jet license.

Cause

There is an issue with the file that keeps track of your Jet licensing information.  You will need to delete that file and then reactivate the Jet Excel add-in using the following steps:.

Resolution Process

1. We recommend that you update your installation to the latest release of the Jet Excel add-in ( https://jetreports.com/downloads/ ).

   

2. Completely close any Excel windows.

3. Using Windows Task Manager ensure that no EXCEL.EXE processes are running.

4. Using Windows search or Windows Explorer, navigate to the %appdata% folder.

   

5. Open the Jet Reports folder.

   

6. Delete only the Activation.TOKEN file.

   

7. Re-start Excel (if you receive an error, Enter OK ).

8. If you are prompted to reactivate your license, follow the prompts.

   Otherwise, from the Jet ribbon, click Help , select Activate Jet License... , and then select Activate Jet Online.

   

   

The activation process should be performed and Jet Excel add-in should now be ready to use.