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Access Control Is Grayed Out (Unable to Add New User)

Issue

The "Access Control" option is grayed out and you cannot add a new user.

Cause

This occurs when the project has undeployed changes. Access Control requires a deployed project version to function correctly.

Environment

Jet Analytics - version 20.10.45 or later

Resolution

  • Save the project as a deployed version to restore access.
  • In the Solution Explorer, right-click your project.
  • Select Advanced.
  • Click Save project as deployed version.
  • Return to the Access Control area and confirm it is no longer grayed out.
  • Access Control is now available and you can add the new user.

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